As a company operator, you comprehend the significance of providing leading-notch customer service for your customers. One method to improve your purchaser support is by utilizing live chat on your own PrestaShop retail outlet. On the other hand, getting a live chat attribute is only successful If the chat brokers are appropriately trained.
Now comply with themes > traditional > assets > js folder or themes > theme name > assets > js folder if you use a personalized theme Edit there "theme.js" file Insert your chat button code within the pretty base on the file and help save modifications The chat button will look inside the place described as part of your account configurations You could regulate the position with the chat button, its type and colour, and also the chat window visual appeal around the Account Options / Live Chat Window web page Other offered integrations
Manufacturer on listing of acquired solutions This tutorial exhibits how to include brand (company) identify of products to list of ordered products on purchase specifics page in PrestaShop 1.seven
Manage standard teaching sessions to educate live chat brokers about new merchandise or updates to present types.
Live Support Live chat lets your consumers to become assisted in real-time, answering issues quickly and boosting the buying experience.
MyLiveChat is usually a platform which has a PrestaShop live chat module that gives an easy way to integrate with your ecommerce shop. The live chat plugin means that you can converse with Web site people, along with keep an eye on website traffic and consumer activities.
No matter whether you’re launching a new store or scaling an present a person, purchasing the right modules could be the smart path to sustained accomplishment in 2025 and past.
PrestaShop proceeds evolving with new functions, safety updates, and performance improvements. Regular modules require ongoing updates and compatibility tests, although AI chat alternatives work independently of PrestaShop versions.
Our modules are utilized by A large number of merchants worldwide, a guarantee of their efficiency.
Inspire brokers to specific empathy and preserve a positive Mindset through interactions, even further improving customer pleasure.
The lengthy sequence of checkout actions functions as A serious cause for patrons to depart buying carts vacant right before completing their transaction. The A single Page Checkout module by Knowband transforms the default PrestaShop checkout into a sleek, solitary-page knowledge. It makes it possible for buyers to accomplish their acquire on a single monitor, eliminating friction from the method and increasing conversion rates considerably.
By featuring incentives for utilizing live chat, customer engagement and fulfillment is often significantly Improved.
PrestaShop live chat support permits genuine-time communication amongst store visitors and customer support representatives. These remedies vary from simple Get in touch with modules to in depth customer read more care platforms necessitating devoted groups and ongoing management.
On top of that, Tidio provides shared inbox equipment that help you offer multichannel customer support.